Privacy Policy

Xact Laboratories is committed to protecting the privacy of every person who visits the Xact website so that each person will feel free to gather information, make inquiries/comments, and/or perform bill payment functions on our site. As part of Xact's effort to protect the privacy of your personal information while visiting the Xact site, we created this web privacy statement to inform you of the privacy standards used to ensure the security and confidentiality of your information.

Xact Laboratories Web Privacy Statement

As part of Xact Laboratories effort to protect the privacy of your personal information while visiting the Xact site, we created this web privacy statement to inform you of the privacy standards used to ensure the security and confidentiality of your information. The following information details how Xact Laboratories uses information that you provide to us via the Xact website and answers commonly asked questions regarding the privacy of your individual information.

What personal information does Xact collect?

Xact Laboratories does not ask you to provide personal health care information to us through our website. We obtain personally identifying information about you only if you voluntarily choose to provide such information via correspondence with Xact Laboratories. Feedback forms used in Xact Laboratories correspondence specifically request that you not include personal information such as user names, passwords, social security numbers, and private health information.

How does Xact protect the security of your information?

Xact Laboratories maintains all personal patient data within the Xact Laboratories information system (IS) firewalls that operate on separate Xact Laboratories mainframes/ servers. The general public may not access these mainframes/servers.


Xact Laboratories tracks visitors to our website by collecting data elements called cookies. Cookies collected from the Xact website are used to (1) enable certain functions and tools on this website,

(2) assist in the navigation of the website, (3) track resources and

data used on this site, (4) promote Xact products and services, and

(5) remember computer settings. Xact also collects other forms of non-personal information, such as browsers used to access our website, search terms used to find the website, and traffic referrals and links to our website. Cookies are not permanently maintained within our tracking system. You may prevent your computer from accepting cookies by modifying the properties on your web browser; however, stopping your computer from accepting cookies may limit your web browser's functionality on the Xact website.

Disclosure of Personal Information to Third Parties

We will not give, sell, rent, loan or otherwise disclose any personal information to any third party, unless (1) you have authorized us to do so, (2) we are legally required to do so, for example, in response to a subpoena, court order or other legal process, We also may

share aggregate, non-personal information about website usage with unaffiliated third parties. This aggregate information does not contain any personal identifiable information about our users.

Internet Links

As a convenience to our site visitors, the Xact website may contain links to a number of sites that may provide useful information. Links contained on the Xact website that transfer you to a non-Xact site are not maintained by Xact and may contain different information and/or different privacy policies from those of our Company. You may review the privacy policies of these websites and/or receive specific information regarding that site's privacy policies and procedures after leaving the Xact site. Xact Laboratories is not responsible for the content or privacy practices of a non-Xact website. Xact Laboratories does not control, or have any input into, whether our business partners or internet-linked sites use or accept cookies on their sites.

Changes to this Web Privacy Statement

Xact Laboratories may alter or make changes to this Web Privacy Statement from time to time when developments occur and/or technology improvements are implemented. When changes are made, we will update our privacy policy and notices. Please review this page periodically to ensure that you are aware of any such updates.

Your Consent

By visiting and using the Xact Laboratories website, you are giving your consent to the terms outlined in this Xact Laboratories Web Privacy Statement.

Children's Access

Xact Laboratories is committed to the protection of children's privacy, security, and safety. Our websites are created for an adult audience and are not designed or intended to attract children in any way. We do not knowingly solicit, collect, or accept any information from children on this website.

Policy last updated on : 6/6/2019

HIPAA Adherence

Xact Laboratories is in full compliance with the American Health Insurance Portability and Accountability Act.  Xact reinforces the following:

· Xact is a CMS Designated “Covered Entity” sworn to uphold all HIPAA Considerations.

· All employees, contractors and agents of the lab must complete Compliance Training.

· All Providers must be registered with Xact.

· Physician and Patient Signature of Consent mandatory on all tests.

· Use of encryption is required on applicable communications.

· Laboratory Information System access is protected per HIPAA Guidelines.

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